By means of this Privacy Policy, the user is informed in a clear, precise and concise manner. If the user accepts it, he/she will give us his/her consent in a free, informed, specific and unequivocal manner for EASYCOMMERCE TECH to process his/her personal data, in accordance with EU Regulation 2016/679 on the protection of natural persons, through the processing of his/her personal data and its free circulation (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) (current European and national legislation on data protection)
| Data controller | EASYCOMMERCE TECH DESARROLLOS INFORMÁTICOS, S.L |
| Purposes of processing | Response to queries and concerns, provision of the service and possible sending of information about products and services. |
| Legitimation | Consent of the interested party (article 6.1.a of the GDPR).
Contractual relationship with the interested party (article 6.1.b of the GDPR). |
| Recipients | Data will not be transferred to third parties.
The following may have access: Tax Administration, Banks and financial institutions, Security Forces and Corps, Data Processors necessary for the provision of the service. |
| Rights and additional information | The exercise of the rights of access, rectification or deletion, among others, is permitted. All information is accessible in the detailed information of this privacy policy. |
DETAILED INFORMATION ON DATA PROTECTION
Who is the data controller?
The identification data of the Data Controller appear in section 1.
What information do we collect and process from the user through the website?
Through the Contact form
On our website, the user will find the option to write to us to clarify any doubts they may have regarding the operation of our products/services or anything else they may need. To answer, we will contact the user via email or phone number, if they have indicated it to us.
Through our corporate email
Through our email info@easycommerce.tech the user may write to us and/or request the information they consider necessary to clarify doubts related to our services.
In the event that the user provides us with data from third parties, they will assume the responsibility of having previously informed them and having their consent to do so, in accordance with article 14 of the GDPR.
For what purpose do we process the user’s personal data?
EASYCOMMERCE TECH processes personal data for the purposes set out below, depending on the reason for which they were provided:
a. To carry out the provision of the contracted products/services, to maintain the contractual relationship and to monitor it.
b. To contact, process, manage and respond to the user’s request, application, incident or query (either by email, contact form or telephone).
c. To manage the customer’s purchasing process and any query associated with the contracted products/services.
d. To manage, where appropriate, the sending of information about products, services and news associated with EASYCOMMERCE TECH by electronic and/or conventional means.
What is the legitimacy of the processing of user data?
– The legal basis for the processing of your personal data for the purposes set out in the previous section is the execution of the provision of the corresponding service, and it is an imperative obligation for this, as established in article 6.1, b) of the GDPR.
– With regard to the sending of information on products, services and news associated with EASYCOMMERCE TECH, the legal basis for the processing of the personal data provided is the consent expressly granted by the user, as established in article 6.1, a) of the GDPR.
For how long will the user’s personal data be processed?
– The data for the management of the relationship with the client and the billing and collection of the services will be kept for the entire time that the contract is in force. Once said relationship has ended, if applicable, the data may be kept for the time required by the applicable legislation and until any liabilities arising from the contract expire.
– The data for the management of queries and requests will be kept for the time necessary to respond to them, and where appropriate, as long as the interested party does not request the withdrawal of their consent to send them information related to their query.
– The data for sending information associated with EASYCOMMERCE TECH products or services will be kept as long as the user does not revoke their consent.
To which recipients will the user’s personal data be communicated?
As a general rule, your data will not be transferred to third parties unless there is a legal obligation or it is necessary to carry out the provision of the service. Taking this into account:
– The user’s personal data may be communicated to the financial entities through which the management of collections and payments is carried out.
– Only in cases legally required, the data will be communicated to the State Security Forces and Corps.
– They may also be communicated to the competent Public Administrations in the cases provided for by Law.
– Where appropriate, they will also be communicated to the Data Processors of EASYCOMMERCE TECH for the correct provision of the service.
What are the rights of the user?
The regulations on data protection allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to their processing, as well as not to be subject to decisions based solely on the automated processing of your data, where appropriate.
These rights are characterised by the following:
– Their exercise is free of charge, unless the requests are manifestly unfounded or excessive (e.g., repetitive in nature), in which case EASYCOMMERCE TECH may charge a fee proportional to the administrative costs incurred or refuse to act.
– You may exercise the rights directly or through your legal or voluntary representative.
– We must respond to your request within the period of and one month, although, taking into account the complexity and number of requests, the period may be extended by another two months.
– We are obliged to inform you about the means to exercise these rights, which must be accessible and without being able to deny you the exercise of the right for the sole reason of choosing another means. If the request is submitted by electronic means, the information will be provided by these means when possible, unless you request otherwise.
– If EASYCOMMERCE TECH does not process the request, it will inform you, within one month at the latest, of the reasons for its failure to act and the possibility of filing a claim with a Control Authority.
In order to facilitate your exercise, we provide you with the links to the request form for each of the rights:
Form for exercising the right of access
Form for exercising the right of rectification
Form for exercising the right of opposition
Form for exercising the right of deletion (right to be forgotten)
Form for exercising the right to limitation of processing
Form for exercising the right to portability
Form for exercising the right not to be subject to automated individual decisions
To exercise your rights, EASYCOMMERCE TECH makes the following means available to you:
1. By means of a written and signed request addressed to EASYCOMMERCE TECH. Ref. Exercise of Rights LOPD.
2. By sending a scanned and signed form to the email address info@easycommerce.tech indicating in the subject Exercise of Rights LOPD.
In both cases, you must prove your identity by attaching a photocopy or, where appropriate, a scanned copy of your ID or equivalent document in order to verify that we only respond to the interested party or their legal representative, and in this case you must provide a document proving the representation.
Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a claim with the national control authority by contacting the Spanish Data Protection Agency (AEPD), C/ Jorge Juan, 6 – 28001 Madrid (www.aepd.es)(www.aepd.es).
What security measures do we have in place?
At EASYCOMMERCE TECH we are committed to protecting your personal information.
We use reasonably reliable and effective physical, organizational and technological measures, controls and procedures aimed at preserving the integrity and security of your data and guaranteeing your privacy.
In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of your personal data.
In the case of the contracts we sign with our suppliers, we include clauses requiring them to maintain the duty of confidentiality regarding the personal data to which they have had access by virtue of the order carried out, as well as to implement the necessary technical and organisational security measures to guarantee the permanent confidentiality, integrity, availability and resilience of the systems and services for processing personal data.
All these security measures are periodically reviewed to ensure their suitability and effectiveness.
However, absolute security cannot be guaranteed and there is no security system that is impenetrable, so in the event that any information subject to processing and under our control is compromised as a result of a security breach, we will take the appropriate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected so that they can take the appropriate measures.
Social media policy
EASYCOMMERCE TECH has a corporate profile on the social networks Facebook, Instagram, Twitter, LinkedIn and YouTube.
Therefore, EASYCOMMERCE TECH is the “Data Controller” by virtue of the existence of such profiles on social networks and the fact that the user follows us and by virtue of this we can also follow him/her.
The above means that if the user decides to join our corporate profile as a follower or by giving a “Like” to our content or profile, he/she accepts this policy, where we explain his/her rights and how we use his/her data.
As the data controller, we guarantee confidentiality in the processing and compliance with the user’s rights, always under the effects of current data protection regulations.
Furthermore, we inform you that we will use these social networks to announce news or relevant information related to the services we offer, or on topics that we consider to be of interest to the user. Using the functionalities of these platforms, it is possible that the user will receive and receive notifications of new or relevant information.
n your wall or in your profile news with this type of information.
However, we also inform you that there is no link between EASYCOMMERCE TECH and these platforms or social networks, so the user accepts their policy of use and conditions once they access them and/or validate their notices and terms and conditions in the registration procedure, EASYCOMMERCE TECH not being responsible for the use or treatment of the user’s data that is done outside the strict relationship and provision of services indicated in this policy.
We advise you that EASYCOMMERCE TECH is the owner of all intellectual and industrial property rights of the website, as well as all its elements (for example: images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.).
The EASYCOMMERCE TECH website contains texts that aim to inform its users. Any error or omission in the generated content will not make EASYCOMMERCE TECH liable under any circumstances.